Effective Date: 07/05/25
At NoxNoir (“we”, “us”, “our”), protecting your privacy is fundamental to how we operate. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal and business information necessary to provide our cybersecurity and third party acquisition services. This may include:
- Contact details (name, email address, phone number)
- Organisation details (company name, position, government agency details)
- Billing and payment information
- Communications with us (email, phone, website forms)
- Website usage data (IP address, browser type, analytics cookies)
We collect information directly from you and, where authorised or required, from third parties.
2. Why We Collect Your Information
We collect and use your information to:
- Provide and manage our services
- Facilitate discreet procurement and secure delivery of goods and services
- Respond to enquiries and provide support
- Improve our website and service offerings
- Comply with regulatory, legal and security obligations
For sensitive acquisitions or regulated goods, we may be legally required to collect and verify additional identity information.
3. Cookies and Website Analytics
Our website may use cookies and other tracking technologies to improve functionality and analyse usage. You can manage cookie preferences via your browser settings.
4. Direct Marketing
We may use your contact details to send you information about our services that may be of interest. You can opt-out at any time by following unsubscribe instructions or contacting us directly.
5. Disclosure of Information
We may disclose your information to:
- Service providers and suppliers assisting in delivery of our services (strictly where essential)
- Government and regulatory bodies when required by law
- Our legal, financial and IT advisors
- Subcontractors or agents acting on our behalf
We take reasonable steps to ensure all third parties protect your information in accordance with privacy laws.
We will never sell or rent your personal information.
6. International Transfers
Some service providers we use may be located overseas. Where this occurs, we take reasonable steps to ensure your data is protected and handled under appropriate contractual arrangements.
7. Security of Information
NoxNoir applies strong safeguards to protect personal and sensitive information from misuse, loss and unauthorised access. These measures include:
- Secure data storage and access controls
- Use of encrypted communication channels
- Internal policies governing data handling and retention
However, no method of transmission or storage is completely secure. We encourage you to contact us immediately if you believe your interaction with us has been compromised.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections where needed. Requests can be made via the contact details below. We will respond in accordance with applicable privacy laws.
9. Contacting Us
If you have any questions or concerns about our privacy practices or wish to make a complaint, please contact:
NoxNoir Pty Ltd
Website: www.noxnoir.com.au/contact
Complaints will be handled promptly and in accordance with Australian privacy law. If unresolved, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.